NAU Student Portal

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NAU Student Portal is the name of the student portal owned by North Arizona University. This portal is also more known as LOUIE. LOUIE which is a short for Lumberjack Online University Information Environment provides self-service access to academic, financial, employment, and personal information. Sometimes, this one is also referred to as “PeopleSoft”.

NAU Student Portal or LOUIE is for students and faculty or staff. For every student of North Arizona University, you are able to use this portal to check grades and schedules, to request unofficial transcripts, to view financial accounts, to add or to drop courses, and many more. As for faculty or staff, you can do some things such as to access benefit information, payroll, and so on.


In order to use NAU Student Portal, you are better log into the site using your own account and if you do not have one, then you have to create one first. Before creating an account on NAU Student Portal, you have to know that this account computer system is the privilege available to qualified students. Everything related to this system is monitored and you must understand and agree to the use of this account. First, you have to agree that you are responsible for the use of your account. Second, you have to agree that you will not give out your User ID and password to anyone other than the university official for university business. Third, you have to agree to close your browser when finished using your system to protect your information immediately upon completion of your use of the system. Fourth, you have to agree to the revocation of your account privileged if the misuse of the system provides information or access to information without authorization. Fifth, you have to agree that it is your responsibility to ensure that no individual observes the entering of your User ID and password when accessing your account, especially in the public location. You also have to agree to change your password in the event this occurs. Sixth, you have to agree to change your password when your account is compromised or your password has been used without authorization.

The system of NAU Student Portal is generally available 24 hours each day, seven days each week, with exception of Sunday mornings from 4 AM to 8 AM. Please take a note that the fee payment is unavailable daily between 10:30 PM and 2:00 AM. As LOUIE is a “live” and real time system, this one cannot be available 100% of the time due to the periodic maintenance needs of the many computer system components upon which LOUIE relies.

If you face some problems related to NAU Student Portal, please refer to either the page of Student Help or the page of Faculty or Staff help. In case that does not address your issue or if you have other technical questions, please contact one of the support centers. Do not hesitate to find a way on fixing your issue for your own sake.

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